Frequently Asked Questions
- Call Log Reports
- How Do I Edit Notes?
- Creating Text Message Templates and Sending Text Messages
- What Is a Contact Alias?
- How Do I Cancel or Change My Subscription?
- How Do I Create and Use Custom Fields?
- How Does CallTime.AI Interact with NGP?
- How Do I Merge Duplicate Contacts Into a Single Record?
- How Do I Mark a Wrong Email Address?
- How Do I Mark a Wrong Number?
- How Do I Mark a Phone Number or Email Address as Verified or as Primary?
- How Do I Hide or Archive Lists?
- Pledge Balances
- Creating and Using the "Do Not Contact" Marker
- Tagging and/or Adding Contacts from an Import to a List
- Search by Text Message History
- How Do I View Only Contacts with Email Addresses?
- How Do I View Only Contacts with Phone Numbers?
- How Do I Tag Everyone from an Import?
- Pinning a Note
- How Do I Add a Single Contact to My Account?
- Organizations (e.g., PACs, Companies) as Contacts in Your Account
- How Do I Sort My Lists?
- How Do I Add or Change a Contact's Profile Picture or Social Media Links?
- How Do I Save Searches?