Pinning a Note

If there's a note you wish to have appear at the top of a contact's timeline, irrespective of the date the note was created, you can "pin" the note to the top of the timeline. Here's how:

• Access the notes icon on the right-hand side of that contact's profile.

• Enter your note in the Add note... text box.
• Before you click Add Note, check the box next to "Pin Note"

• Click Add Note

You can also edit prior notes to pin them to the top of the contact's timeline.

• Access the notes icon on the right-hand side of that contact's profile.
• Click Edit Note
• Check the box next to Pin Note and click Submit

To unpin a note, follow the above directions, and uncheck the box.