Navigate to the menu on the upper left of the screen.
Click on "Templates," then click on "Email Templates."
To create a new template, select "Add Template" and enter a template name, a subject, and email content.
To personalize the message, use merge tags to automatically fill in the contacts' first and/or last names. You can also insert images and/or links using the formatting bar.
From the drop down menu, select an email address from which this template will send.
You can also set a default CC and/or BCC email address for each template.
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